60 day no hassle return policy
If you are unsatisfied with any item for any reason you can return the product within 60 days and we will refund your purchase price on that item, excluding shipping charges. Please fill out our form and we will email you back with your return information.
1 year warranty unless noted in the product
We offer a 1 year warranty against manufacturing defects on almost all products. If an product has a shorter warranty it is noted in the product. If you have a defective product, we apologize for the inconvenience. We want to get it fixed for you as quickly as possible! Please fill out the form and we will get back to you asap. You can also call our customer support team at 1.800.600.0033 if there is an emergency to speak with a customer service agent directly. We will either repair or replace your damaged product. While most products are serviced or replaced directly by us, Brewie machines are serviced by the manufacturer at a U.S. based service center.
To return an item please submit a request below: